Calibration & Repair

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Genetron Service Department

Genetron provides repair, support & services for ALL products represented and sold. Genetron works closely with all principals to ensure smooth & prompt repairs and calibration in the factory.

 

 Teledyne Lecroy Calibration & Service

Genetron calibration laboratory is set up to implement calibration of most models of Teledyne LeCroy products for a standard price. Laboratory setup copied the outgoing test department of the original manufacturer, Teledyne LeCroy factory. As such, Genetron calibration assures you, your Teledyne LeCroy oscilloscopes perform like new oscilloscopes leaving the factory. Because of our precise test & calibration procedures, your scope will always make accurate and error-free measurements.

 Genetron recommends yearly calibration for scopes to maintain the original high performance level. Your scopes will be rigorously tested and re-calibrated by one of the most stringent service department in the industry. In addition to perform testing for the usual bandwidth, DC accuracy and time base, our calibration service also inspect on flatness, linearity, overload time, variable gain, noise, dynamic accuracy (sine fits), trigger, rise time, overshoot and more.

With our unique Teledyne LeCroy factory calibration program called CalSoft, the latest parameters and values are stored in the memory of the instrument, then used by the oscilloscope firmware as a correction table for further compensations. This is a complex calibration feature that only the Teledyne LeCroy procedure provides. These high standards and further techniques developed by Teledyne LeCroy are applied equally to all Teledyne LeCroy products. When calibrating any Teledyne LeCroy instruments, we provide a copy of test data with limits & measurement results, a certificate traceable to NIST showing which instruments were used to perform the calibration, a sticker on the instrument reminding the next calibration date, and a free firmware update service subject to availability at time of calibration.

Calibration Tests includes: 
- Bandwidth test
- DC Accuracy test
- Timebase test
- Flatness test- Linearity test
- Overload time test
- Variable Gain test
- Noise test
- Dynamic Accuracy (Sine Fit) test
- Trigger test
- Risetime test
- Overshoot test

Service Contacts:
Singapore : Koh Hang Tong
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Malaysia : Lee Yong Wei
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Philippines: Nino
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Thailand: Apidesh Nuansritong
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